Webinar - Christmas Markets

Every first Wednesday of the month  at 21.00 (CET) we will get together and in an informal way discuss various job related topics. Janine Strolz-McGregor will lead the discussions.

December's topic will be The Challenges of Christmas Markets.

Turn seasonal chaos into seasonal success.

Christmas tours are among the most magical — and the most demanding — assignments a tour manager  can take on. Crowded squares, unpredictable weather, tight schedules, sensory overload, and guests with high expectations can turn a festive setting into a real challenge.

In this webinar, we’ll openly discuss the realities of conducting tours during the busiest time of year:
• How to manage large groups in packed markets
• Communication when noise levels are high
• Safety and crowd awareness
• Keeping the group warm, engaged and entertained
• Balancing storytelling with shopping time
• Handling logistics when things don’t go as planned

Join fellow tour managers to share best practices, swap survival tips, and learn new strategies to elevate your tours — so every guest remembers the magic, not the mayhem.

Let’s support each other and make this year’s Christmas season our smoothest and most rewarding yet.

Book here.